Jalai is a Certified School Counselor and MHC-LP, having graduated with a Master's degree from Capella University and a MHC Advanced Certificate from the University at Buffalo. He earned his undergraduate degree in Clinical Psychology from Lincoln University.

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With extensive training and experience, Jalai provides counseling in various settings, addressing concerns such as depression, anxiety, academic stress, nutrition, life transitions, general stress management, OCD/OCPD, and more. He utilizes therapeutic approaches including CBT, DBT, and ERP, tailoring his person-centered clinical approach to meet clients where they are. He strives to create a comfortable environment by shifting the spotlight off of clients when appropriate.

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Jalai works with individuals of all ages and backgrounds and has additional specialties in finance and sports coaching. Beyond his clinical work, he has been running a youth camp and nonprofit program for the past 13 years, serving children ages 4-12. He employs over 70 staff members, including 60 high school and college students, fostering leadership and professional development among young adults.